EXPEDIA ESCAPES

Campaign Art Direction / Experience Design

Situation

Travel isn’t just planned. It’s dreamed.

And more and more, those dreams begin on screen. People are “set-jetting” — choosing their next vacation based on the shows they stream. But there was a disconnect. While entertainment sparked the desire, there was no direct path to action. Expedia wanted to close the gap between cinematic inspiration and real-world exploration — and do it inside Amazon’s ecosystem.

 

The CHALLENGE

Most travelers spend 45 days and visit 277 webpages before booking a trip. It’s a fragmented, frustrating process. Expedia needed to collapse the funnel — to move from daydreaming to decision in just a few taps. But to do that, we had to rewire how travel brands show up in culture — and how they show up on Amazon.

The IDEA

Expedia Escapes: Set-jetting made simple.

We transformed passive viewing into active booking. By integrating Expedia directly into Amazon’s content environments, we allowed viewers to instantly explore — and book — the real-world locations they saw onscreen.

The EXECUTION

We launched with a pilot centered around The Pasta Queen on Prime Video — a rich, visual love letter to Italy. Using a custom Expedia API, we embedded real-time hotel listings into Amazon shopping pages, turning each episode into an entry point to places like Naples, Valsamoggia, and Rome.

We scaled the experience across Amazon’s surfaces:

  • Custom Prime Video ad units and native carousels

  • A dynamic, shoppable storefront for each destination

  • Fire TV screensavers that transported viewers to set locations

  • Contextual banners that reacted to viewing habits and seasonal trends

Expedia wasn’t just advertising. It was anticipating.

  • “You took our dreams and made them shoppable.”

    — Melissa Peace, Director of Brand Marketing, Expedia

  • “This changed the way we think about our customer journey.”

    — Chandreyi Davis, Global SVP of Brand Marketing, Expedia

 

RESULTS

What began as a $300K experiment became a multi-million dollar playbook:

  • +2.5x conversion rate on campaign pages

  • +22pts unaided brand awareness

  • +6pts consideration lift

  • 345,000+ bookings

  • $7.08 cost per conversion

  • 406M impressions across placements

  • +3,333% YOY spend growth (from $300K to $10M+)

Most importantly: 73% of viewers said it redefined what they expected from Expedia. It wasn’t an ad campaign. It was a new way to travel.

 
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